Treat Yourself

Frequently Asked Questions

How does the Aleph Karma Points program work?

Our Loyalty program works by a point system, the more you spend at alephbeauty.com the higher the reward. Which you get to choose at what point you redeem your rewards.

How do I join?

It's free to join and is simple. All you need to do is make sure you have an account on the Aleph Beauty website. If you already have an existing account you're all set.

How do I earn points?

You will be awarded one Karma Point for every dollar you spend on Aleph Beauty products at alephbeauty.com excluding tax, shipping and gift cards.

Once you reach 250 Karma points, you’re eligible to redeem this at alephbeauty.com for a $10 voucher, or accrue 500 points for a $30 voucher or reach 800 points to redeem a $60 voucher.

Can I refer a friend and how does that work?

The only thing better than sharing your favourite things with your friends is being rewarded for doing so! When you recommend Aleph to a friend, not only do they receive a $10 voucher to spend on their first purchase, you’ll also be credited 250 karma points once your friend makes their purchase.

1. Sign in to your account at alephbeauty.com
2. Open the 'rewards panel' on the lower right of your screen
3. Scroll down to the 'refer your friends' section
4. There you'll find your unique referral link – copy this and send to your friends to use or send your link via the email or Facebook button
5. Then once your friend makes their purchase you will receive credit for your referral

When will I receive my Karma points?

Your points will be added to the account as soon as the alephbeauty.com sale is processed.

How can I see my Karma points?

Simply sign into your account.

How do I redeem my points for a reward?

1. Sign in to your account at alephbeauty.com
2. open the 'rewards panel' on the lower right of your screen
3. click 'view' your next reward
4. click 'redeem'
5. click 'apply code'

What happens to my points if I return items?

All points earned from that product will be deducted from your Aleph account when the product is refunded.

Do my points expire?

Karma Points expire after 12 months of account inactivity. Account inactivity occurs when you do not earn or redeem points. If there is activity within the 12 month period, your points will not expire.

When you redeem Karma Points for a reward, you have 6 months to use the reward before it expires.

Who should I contact if I have further questions about my points?

Please contact our Aleph Customer Care team at info@alephbeauty.com who will be happy to help you.

Will I earn points if I buy a gift card? What about when paying with a gift card?

No points will be earned in the purchase of a gift card. That is because points are earned on the value of the purchase when a gift card is used as payment.

Aleph Rewards Terms and Conditions