What happens if I don't select my perfect colour match first time?

When you purchase your Aleph Concealer/Foundation colour preference, you automatically receive a sample of the colour you have selected to try before opening the full product. You are also encouraged to choose another sample to test alongside the shade you have selected for comparison.

If the colour purchased is not suitable, you will be directed to send the unopened product back to Aleph Beauty and we will replace with your chosen shade choice at no extra charge. Currently, swaps are only available for customers in New Zealand and United States.

How do I choose the perfect Concealer/Foundation for my skin tone?

To ensure you select the perfect shade, follow our Online Shade Matcher Quiz.

Aleph Concealer/Foundation shades are extremely versatile, covering a broad spectrum within one shade and self adjusting to the skin. Once you’ve added your product to cart, you’ll automatically receive a sample of the same shade, and be encouraged to choose a second sample for comparison. If you are still unsure, opt for our personal colour consult with one of our makeup artists or skin specialists.

What does "self-adjusting" mean?

Aleph Concealer/ Foundation shades are created with various light diffusing properties to meld with your own skin tone. Within minutes of application, you will notice the foundation adapt to blend seamlessly with your complexion.

How long does a jar last?

Aleph Concealer/Foundation is 6g, highly concentrated and water free.

When used everyday as both a concealer and foundation it typically lasts 2-3 months. We get feedback from people saying they are pleasantly surprised that it lasts even longer than this.

What is the shelf-life of Aleph products?

"Aleph Concealer/Foundation, Cheek/Lip Tint, Radiance, Hybrid Eye Pigment, Prep/Finish Powder have a shelf life of 2 years unopened, while it is recommended these be used within 12 months of opening.

Mascara and Gel Liner have a shelf life of 2 years, and recommended to be used within 6 months of opening.

Where should I store my makeup?

Makeup should be stored tightly capped in a cool dry place away from direct sunlight.

Why do I need the Mixing Tool?

This is a great addition to your makeup kit. The Mixing Tool is the ultimate tool to keep your application hygienic and allow for minimal wastage.

We get a lot of feedback similar to this customers' comments:

"I didn't really think I would need this tool but then I watched quite a few online tutorials and how the Mixing Tool was used. I then decided to purchase one and didn't regret my decision at all. It IS a very handy tool to have and makes mixing up a few different products a lot easier!"

How can we help you?

If you have a question, it might have already been answered on our FAQ page.

If your answer is not there, please send us a message below and we'll get back to you as soon as possible.